Shipping policy

Shipping Policy

Thank you for shopping with Chakraborty Saha & co. We aim to process and deliver your orders as quickly and safely as possible. Please review the details below to understand how shipping works.

Shipping Methods Available

We ship orders using trusted and reliable courier partners to ensure safe delivery. The shipping method available for your order will be displayed at checkout and may include:

Standard Shipping

Express Shipping (if applicable)

Order Processing Time

All orders are processed within 1–2 BUSINESS DAYS after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

During high-demand periods, processing times may be slightly longer. Customers will be informed in case of significant delays

Delivery Timeframes

Estimated delivery timelines are as follows:

Domestic Orders: 5–7 BUSINESS DAYS after dispatch

International Orders (if applicable): 10–15 BUSINESS DAYS after dispatch

Delivery times are estimates and may vary depending on location, courier service, weather conditions, or unforeseen circutmstances.

Shipping Costs:

A nominal charge would be levied for orders less than worth Rs 500. No shipping charge for orders greater than worth Rs 500.

Tracking Information

Once your order has been shipped, you will receive tracking details via email or SMS.

Please allow 24–48 HOURS for the tracking information to become active.

Delivery Issues & Delays

If your order is delayed, lost, or marked as delivered but not received, please contact us within 30 days of the order date at chakrabortysahaco@gmail.com.

We will coordinate with the courier partner to resolve the issue as quickly as possible.

Please ensure that your shipping address and contact details are accurate, as incorrect information may result in delivery delays

International Shipping (If Applicable)

We currently DO NOT offer international shipping.

If international shipping is available:

Delivery timelines may vary by destination

Customs clearance may cause delays

Customers are responsible for customs duties, taxes, or import fees